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Freedom of Information laws provides you with a general right of access to recorded information.  Subject to certain conditions and exemptions, if you make a request to us for recorded information you will be entitled to receive it.

 

If the information you seek is not available on our website, you can make a request to access that information.

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You can submit your request electronically by emailing us at pio@stthomasrescue.org. 

 

Your request should detail the information you seek or provide as much information as possible to enable us to locate the information you seek.  If required, we may write to you to clarify aspects of your request.

 

Once we received your written request and clarification, if this is required, we will acknowledge your request within 3 working days and will respond to your request within 20 working days from receipt. 

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There may be some exemptions to providing the information and if this is the case we will inform you of this, as well as reasons for applying for the exemption.

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If you are not satisfied with the response you receive from us, you may request a review. Details of how to do this will be provided with the response.